MetroHealth System has signed a multi-year agreement with Press Ganey to provide improvement solutions for its medical center, rehabilitation hospital, outpatient surgery center and network of 16 health centers.
More than 500 primary care and specialty care physicians practice within MetroHealth. Each year, MetroHealth provides nearly one million inpatient and outpatient visits, with revenue of more than $700 million. MetroHealth’s network of health centers incorporates a patient-centered medical home team-care approach to optimize patient outcomes through chronic disease management. The system’s major medical center is a leader in trauma, emergency and critical care; women’s and children’s services, including high-risk obstetrical care and neonatal intensive care; comprehensive medical and surgical subspecialties; heart and vascular care; cancer care; senior health; stroke and rehabilitative health care services.
Press Ganey and MetroHealth will be able to identify areas of opportunity and implement targeted action plans to enhance the patient experience. MetroHealth is one of the largest, most comprehensive providers in Northeast Ohio, serving the greater Cleveland community for more than 175 years.