With Medicare’s Annual Enrollment Period just around the corner, eHealth, Inc. has secured a major win, receiving several prestigious awards for its best-in-class quality and customer retention from four leading health insurance carriers. These accolades further solidify eHealth’s role as a top-tier provider in matching Medicare beneficiaries with the right healthcare plans.
The awards, announced today by eHealth, come from some of the biggest names in the health insurance industry, recognizing the company’s commitment to delivering a superior customer experience. With a track record of excellence, eHealth continues to prove that their customer-centric approach is making waves in the health insurance market.
Four Major Awards Mark eHealth’s Commitment to Quality
Among the key achievements, eHealth earned the 2024 Overall Quality Award from Humana for the third consecutive year, highlighting the company’s ongoing dedication to providing top-notch service to Medicare beneficiaries. The award showcases eHealth’s ability to consistently meet and exceed quality benchmarks, a testament to their commitment to putting the customer first.
Meanwhile, United Healthcare awarded eHealth with the 2024 Top Medicare Advantage Retention Award for the second year in a row. This honor recognizes eHealth’s efforts to retain satisfied customers, reflecting the trust Medicare beneficiaries place in the company’s ability to guide them through their healthcare options.
Cigna also joined in recognizing eHealth’s excellence with the 2024 Annual Election Period (AEP) National Call Center Retention Award, commending the company’s customer satisfaction levels during the critical Medicare Annual Enrollment Period. In a time when beneficiaries are exploring new coverage options, eHealth’s call center has stood out as a reliable resource for consumers.
Finally, Aetna honored eHealth with the 2024 Highest Issued Medicare Advantage Policies award. This award speaks to eHealth’s effectiveness in onboarding Medicare Advantage beneficiaries, solidifying the company’s role as a leading marketplace for health insurance plans.
A Winning Approach Ahead of Medicare’s Annual Enrollment Period
These awards arrive at a crucial time as eHealth prepares for the upcoming Medicare Annual Enrollment Period, which begins on October 15, 2024. The period is an essential time for Medicare beneficiaries to evaluate and switch their healthcare plans, and eHealth’s award-winning customer service and expertise are poised to make a significant difference for those seeking guidance.
William Kinkead, eHealth’s Vice President of Carrier Development, expressed the company’s pride in the partnerships they’ve built with carriers over the years. “We are extremely humbled to have received these awards and are proud of the tremendous partnerships we’ve built with our carrier partners who share our commitment to providing the best possible service experience for Medicare beneficiaries,” said Kinkead.
About eHealth: A Trusted Name in Health Insurance
For more than 25 years, eHealth has been a trusted advisor, helping millions of Americans find healthcare coverage that fits both their needs and their budgets. As a licensed insurance agency, eHealth offers access to over 180 health insurers, both national and regional, ensuring that consumers have a wide range of options when it comes to choosing the right plan.
With their recent award wins and a continued focus on providing the best service to Medicare beneficiaries, eHealth is set to remain a leader in the health insurance marketplace for years to come.
For more information about eHealth and the services they provide, visit ehealth.com or follow them on LinkedIn, Facebook, Instagram, and X.